Frequently Asked Questions​

We’ve put together some commonly asked questions to give you more information.

That treatment can be useful when there's not a lot of gas or bloating, but of little help when there is a significant amount. If there is a considerable amount of bloating or gas, we need to diagnose its origin, which is practically always found, and after that correct the cause, which could be caused by different foods.

Yes, Dr. Ramos García sees daily people who have been wrongly diagnosed as having irritable bowel syndrome, he has even seen people who have been sent to the psychiatrist because they were told that “it had no cure”, have been told that “they have to get used to it because that’s just the way they are” or that “it is caused by their nerves”, among many inaccurate statements. It is very rare that, after a proper analysis, that Dr. Ramos García cannot find the real cause that has been misdiagnosed as irritable bowel syndrome. Once found, the doctor can give an effective treatment that can both improve and cure your actual disease.

Yes it can. To begin with, dyspepsia is only a symptom that only includes discomfort in the upper half of the abdomen (which includes indigestion, gases, precocious satiety, postprandial fullness, burning pain or burning sensation…). Doctors often use the tags of ‘functional’ or ‘nervous’ to label patients whose cause cannot be found because they have a lack knowledge, incorrect analysis, carelessness, comfort… Similar to misdiagnoses of irritable bowel syndrome, it is very rare that Dr. Ramos García cannot find the real cause that has been misdiagnosed as irritable bowel syndrome after a proper analysis. Once found, the doctor can give an effective treatment that can both improve and cure your actual disease.

Most of the ‘so called’ fibromyalgias can be significantly ameliorated or cured. Dr. Ramos García’s approach in these kind of cases is always the same: he does a detailed analysis to find the root cause of the symptoms, so he can give an adequate treatment, which can consist of a diet which excludes certain foods.

Migraines and headaches are usually examined at a neurological level and doctors usually prescribe treatments that can alleviate the pain, not cure it. However, their origin can come from outside the brain, which includes foods or gastrointestinal diseases. When it is caused by certain foods, Dr. José Ramos García does a deep analysis that helps him find which food types trigger that reaction.

Of course, it is possible. Up until now Dr. Ramos García has successfully cured helicobacter pylori in all his patients, including the ones labelled as ‘resistant’, it is only a matter of finding the right treatment for each case.

In cases where a preventive colonoscopy for colon cancer needs to be done, the frequency of the test is personalized, since it depends on many factors and endoscopic findings, which can change as time goes by. No one-size-fits-all answer can be given to this question since the frequency of colonoscopies changes from person to person, as well as with time.

Of course it is, it is only a matter of finding the root cause and treating it.

It is more comfortable and easier for doctors to prescribe laxatives, but with time they stop having an effect, your body becomes dependent on them, and the dose needs to be increased, worsening the constipation. The proper thing to do is carry out a complete reassessment of the problem, to begin a process of correction and treat the drug dependency.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.
Cookies settings
Accept
Privacy & Cookie policy
Privacy & Cookies policy
Cookie name Active

Privacy Policy

What information do we collect?

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service. Google Analytics We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (https://tools.google.com/dlpage/gaoptout/)

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Registration

The minimum information we need to register you is your name, email address and a password. We will ask you more questions for different services, including sales promotions. Unless we say otherwise, you have to answer all the registration questions. We may also ask some other, voluntary questions during registration for certain services (for example, professional networks) so we can gain a clearer understanding of who you are. This also allows us to personalise services for you. To assist us in our marketing, in addition to the data that you provide to us if you register, we may also obtain data from trusted third parties to help us understand what you might be interested in. This ‘profiling’ information is produced from a variety of sources, including publicly available data (such as the electoral roll) or from sources such as surveys and polls where you have given your permission for your data to be shared. You can choose not to have such data shared with the Guardian from these sources by logging into your account and changing the settings in the privacy section. After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you have been reading on theguardian.com. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’. Logging in using social networking credentials If you log-in to our sites using a Facebook log-in, you are granting permission to Facebook to share your user details with us. This will include your name, email address, date of birth and location which will then be used to form a Guardian identity. You can also use your picture from Facebook as part of your profile. This will also allow us and Facebook to share your, networks, user ID and any other information you choose to share according to your Facebook account settings. If you remove the Guardian app from your Facebook settings, we will no longer have access to this information. If you log-in to our sites using a Google log-in, you grant permission to Google to share your user details with us. This will include your name, email address, date of birth, sex and location which we will then use to form a Guardian identity. You may use your picture from Google as part of your profile. This also allows us to share your networks, user ID and any other information you choose to share according to your Google account settings. If you remove the Guardian from your Google settings, we will no longer have access to this information. If you log-in to our sites using a twitter log-in, we receive your avatar (the small picture that appears next to your tweets) and twitter username.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Updating your personal information

We offer a ‘My details’ page (also known as Dashboard), where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – simply click on the ‘My details’ link at the top of the screen when you are signed in.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
Save settings
Cookies settings

REQUEST APPOINTMENT